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Catering Customer Churn Prediction

Flags catering accounts at risk of not rebooking.

Model version: churn-prediction-v0.5 Methodology contact: Head of Catering Data
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ROI

Pilot in progress

N=14 trucks, started 2026-01-15, readout expected 2026-07-31. We will not publish a number until we have one.

What it does

For operators with repeat catering customers, scores each account on rebooking probability over the next 90 days. Surfaces a needs-outreach list each Monday morning.

Who it is for

  • Catering Heavy
  • Multi Truck

Integrations

What this feature doesn't do

  1. The model sees rebooking patterns; it does not see why a customer left.
  2. Outreach to a flagged account is a conversation, not a discount carpet-bomb.
  3. Some customers do not rebook because they actively disliked the service.

Pricing

Included with Operator Pro.

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FAQ

How long does Catering Customer Churn Prediction take to learn my truck?
Roughly 30 days. The model needs to see a full cycle of weekdays, weekends, and weather patterns before its recommendations stabilize.
What does Catering Customer Churn Prediction cost?
Pricing is transparent on the pricing page. Most features are included with Operator Pro. There is no demo gate on headline price.
Is the model version pinned?
Yes. Catering Customer Churn Prediction runs on model version churn-prediction-v0.5. We disclose this on every page and in JSON-LD softwareVersion.
What integrations does it require?
Required integrations: mailchimp, klaviyo.
What does this feature not do?
Honest caveats: The model sees rebooking patterns; it does not see why a customer left. Outreach to a flagged account is a conversation, not a discount carpet-bomb.

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